i-Trax Solutions History

i-Trax software was originally created in 1999 as a project to solve the need to manage the mass amounts of email structural engineers received on a daily bases. The software evolved with the addition of services including job number management, timesheet creation, job cost reporting, date and compliance management. In 2002, the software diversified into Insurance restoration to meet the unique needs of the industry. As the software grew, mobile technologies changed, i-Trax software went through major version upgrades, leading to the full i-Trax solution that is offered today.

The i-Trax Mission

i-Trax Solutions Inc exists for the purpose of providing fast, effective and reliable technical services to small medium enterprises, through its software solution, adding expertise, the latest advancements and critical path services. The mission encompasses meeting the expectation of any organization in its automated processes, aiding in the improvement of efficiencies and effectiveness which lead to continuous improvement and informed decision making capabilities.

Our 5 Main Objectives

1. Provide a fully integrated IT solution to drive actions and reporting requirements for the customer
2. Provide a foundation MIS (Management Information System) software solution to assist users in the decision making process at operational, tactical and strategic levels of an organization
3. Build and supply a stable and effective link between various stakeholders for the benefit of Insurance Restoration contractors and other targeted industry segments
4. Maintain an effective, cost conscious and sustainable technology solution
5. Give customers the best value for money service

Market Summary

The basic framework for i-Trax has been built to ensure cross market segmentation to increase the opportunities available for implementation. Any segment with service or project processes are compatible with today’s solution. As part of a structured approach to market segments.

Development Partners

Our i-Trax team always strives to be on top of the latest developments in the technology world.

Try our i-Trax for Windows App! We are always working on our latest app developments. Click the logo to start the download on your Windows 10 system.

Our i-Trax system is directly integrated with Sage products. Read about other integrated programs here.

Location & Facilities

i-Trax Solutions Inc currently has office space at 106 – 1025 Trench Pl, Kelowna, British Columbia, Canada, V1Y 9Y4.

View more information on our Contact Us page.